Verifying Your nak99 Account Identity
Account verification exists to protect your money, not to slow you down. We ask you to confirm your identity once — typically a photo of your MyKad or passport and a selfie — so that only you can withdraw from the account. Upload the documents through the verification section inside account settings; our team reviews them and you receive a status update.
A verified account also removes the withdrawal hold that applies to new accounts, so getting this done early means your payout requests move without an extra delay.
- Access the verification section — Log in, go to account settings and locate the identity verification section to start the document upload.
- Upload your identity document — A clear photo of your MyKad or passport is required. Make sure all four corners are visible and the text is readable.
- Submit a selfie for matching — Take a live selfie as prompted so we can match your face to the document — this step protects your account from unauthorised access.
- Await the status update — Our team reviews submissions and sends a status update to your registered contact. Once approved, your account is fully verified.